This Privacy Policy describes how Patentext, Inc. ("Patentext," "us," "we," or "our") collect, use and share your personal information in connection with our website and related services (collectively, the "Platform"), and the choices that you have with respect to your personal information.
We reserve the right to modify this Privacy Policy at any time. We will note the "Last Updated" date at the top of this page. Your continued use of the Platform following posting of changes constitutes your acceptance of such changes.
1. Collection of Personal Information
Personal Information You Provide to Us
The personal information that you may provide to us through the Platform or otherwise includes:
- Contact information, such as your first and last name, email address, phone number, and postal address.
- Professional details, such as your title and the organization you work for.
- Account information, such as your log-in details, information stored in your account, and other details about your use of the Platform.
- Order history, such as records of solutions and services you have purchased from us.
- Communications, such as communications that we exchange, including when you contact us with questions or feedback.
- Marketing preferences, such as your preferences for receiving marketing communications.
- Other information that we may collect, which we will use as described in this Privacy Policy or as disclosed at the time of collection.
Unless we specifically request it, we ask that you not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership).
Personal Information Collected Automatically
We, our service providers, and our business partners may automatically log information about you, your device, and your activity on our Platform and other sites, such as:
- Device data, such as your operating system, browser type, screen resolution, IP address, unique identifiers, and general location information.
- Online activity data, such as pages or screens you viewed, how long you spent on a page, navigation paths, and access times.
Like many online services, the Platform uses cookies and similar technologies to facilitate automatic data collection, including cookies, flash cookies, web beacons, and local storage. On our marketing website, we use PostHog analytics only after you provide consent to understand website usage and the journey into the Patentext application.
Personal Information from Third Parties
We may obtain personal information about you from third parties, such as third-party services you use to sign into the Platform, public sources, and our business partners.
2. Use of Personal Information
We may use your personal information for the following purposes:
- To provide the Platform and our services — operate and deliver the Platform, process transactions, communicate with you, and respond to your inquiries.
- Research and development — understand usage trends, diagnose technical issues, and develop new features. We may create aggregated, de-identified data for these purposes.
- Direct marketing — send you Patentext-related marketing communications as permitted by law. You may opt out as described below.
- Interest-based advertising — work with advertising partners to deliver relevant ads based on your activity across our Platform and other sites.
- To comply with laws and regulations — respond to subpoenas, legal process, or requests from government authorities.
- For compliance, fraud prevention, and protection — maintain the security and integrity of our Platform, enforce our terms, and prevent fraudulent or illegal activity.
- With your consent — in cases where we specifically ask for your consent.
3. Sharing of Personal Information
We may share your personal information with:
- Service providers who perform functions on our behalf, such as website hosting, database management, payment processing, and analytics.
- Related companies that are affiliated with us, including affiliates and subsidiaries.
- Business transaction parties in connection with a merger, acquisition, sale, financing, or similar business transaction.
- Law enforcement and government authorities when required by law or to protect our rights, property, or the safety of our users or the public.
- Business and advertising partners for advertising campaigns, surveys, or other activities in connection with our Platform.
- Professional advisors such as lawyers, bankers, auditors, and insurers, where necessary in the course of their services to us.
4. Security of Personal Information
No method of transmission over the Internet or electronic storage is fully secure. While we use reasonable efforts to protect your personal information, we cannot guarantee its security.
5. Your Choices
- Review and update your account information by logging into your account or emailing us.
- Opt out of marketing communications by following the unsubscribe instructions in any marketing email, or by contacting us directly.
- Manage cookies through your browser settings. Note that disabling cookies may affect the functionality of the Platform.
- Analytics choices — use the Cookie settings control in the website footer to allow, decline, or withdraw consent for PostHog analytics on our marketing website.
- Advertising choices — limit interest-based advertising through your browser or device settings, or through industry opt-out programs such as the Network Advertising Initiative and the Digital Advertising Alliance.
6. International Transfers of Personal Information
Patentext is headquartered in the United States. If you are located outside the United States and provide personal information to us, that information may be transferred to and processed in the United States. By providing your personal information, you consent to such transfer and processing where applicable law permits.
7. Other Sites and Services
Our Platform may contain links to third-party websites or services. We have no control over those third parties and are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party services you visit.
8. Children
Our Platform is not intended for use by minors under the age of 18. If we learn we have collected personal information from a minor under 18 without required parental consent, we will delete it as soon as possible. Please contact us if you believe we have collected such information.
9. Notice to California Residents
Under California Civil Code sections 1798.83-1798.84, California residents with an established business relationship with Patentext may request information once per year about personal information we have shared with third parties for their direct marketing purposes. Submit your request in writing to support@patentext.com with "Shine the Light" in the subject line, including your name, street address, city, state, ZIP code, and an attestation that you are a California resident.
10. Notice to Nevada Residents
Nevada residents who wish to exercise opt-out rights regarding the "sale" of certain personal information under Nevada Revised Statutes Chapter 603A may submit a request to support@patentext.com with "Nevada Opt-Out" in the subject line.
11. Notice to European Residents
This section applies to individuals in the European Economic Area and the United Kingdom. Patentext, Inc. is the controller of your personal information for purposes of European data protection legislation.
Legal Bases for Processing
| Processing Purpose | Legal Basis |
|---|---|
| To Provide the Platform | Necessary to perform our contract with you, or to take steps you request prior to engaging our services. |
| Research and Development | Our legitimate interests in improving the Platform. |
| Direct Marketing | Your consent where required by applicable law. |
| Interest-Based Advertising | Our legitimate interests in promoting our business where consent is not required. |
| Compliance and Protection | Compliance with legal obligations or our legitimate interests in protecting rights and safety. |
Your Rights
European data protection laws may give you the right to access, correct, delete, port, restrict, or object to our processing of your personal information. To exercise these rights, email support@patentext.com. If you wish to submit a complaint, you may contact your local data protection regulator.
12. Contacting Us
If you have any questions or concerns about this Privacy Policy or any privacy or security matter, please contact us at support@patentext.com.